General Manager

General ManagerDEPARTMENTLocal OperationsLOCATIONSTallinn, EstoniaWORKPLACEHybridTYPEFull timeView all roles

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

Bolt Food is looking for a bold and driven General Manager to lead our delivery business in the home market Estonia - a fast-paced, high-potential market where we already hold significant market share. The question is no longer "how do we enter or scale?" - it's "how do we win from here?"

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

This is a unique opportunity to lead one of our most strategically important markets, backed by strong central and regional support. You'll shape the long-term vision, build and coach high-performing teams, and focus relentlessly on execution. You should feel very comfortable with both zooming in and zooming out.

We're looking for someone who can own the P&L, think in cohorts and levers to build hard value proposition, and bring sharp commercial instinct to everything from positioning to growth strategy. You'll need to be just as comfortable deep in the data as you are coaching a team or aligning with central stakeholders.

Main tasks and responsibilities

• Lead and further scale Bolt Food in Estonia, across commercial, operational, and strategic dimensions.
• Own the P&L line by line – driving revenue, improving margins, and ensuring strong unit economics.
• Define the growth path from 50%+ market share through clear user segmentation, merchant prioritization, and differentiated value proposition.
• Build and develop top-performing teams across Strategy and Operations, Sales, Account Management, Courier Operations, and Stores.
• Define sharp OKRs, align cross-functional teams, and ensure delivery against priorities.
• Use AI & data tools (Mixpanel, Looker, Google Sheets) to identify key levers, track performance, and iterate fast.
• Collaborate across the central and regional matrix to unlock support, challenge assumptions, and drive impact.

About you

• Ideally, you have 4+ years of experience in general management, revenue development, or a high-growth startup environment.
• You're a strong commercial operator with deep business instincts and a bias for action.
• You're analytical and data-driven – comfortable working with AI, dashboards, building spreadsheets, and spotting trends others miss.
• You're a people leader – capable of hiring, coaching, and inspiring teams to raise the bar.
• You bring strong stakeholder management skills, and you're experienced working in a matrix structure, influencing across regional functions and levels without direct authority.
• You're hands-on, structured, and thrive in fast-changing environments.
• You speak fluent Estonian and English and communicate clearly with both local teams and global stakeholders.
• Above all: you're highly driven, humble, and deeply accountable for outcomes.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.

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