About the role
About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Runs and upkeeps laboratory equipment, leads/supports ongoing standardization, harmonization and administration of laboratory test methods
- Writes customer facing reports for the field Sales/TCS teams, KAMs, Marketing, PD and Innovations or project team
- Responsible for directly communicating with the field Sales/TCS teams, KAMs or project team
- Performs / supports completion of Root Cause Analysis and Corrective Action Plan on all product related performance complaints
- Completes Customer Technical Request
- Testing and Reports within the AE database or equivalent, including 'customer ready' reports
- Ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations
- Supports internal and external technical requests and projects Fabricate adhesive based test specimens followed by data collection, collation and analysis
- Responsible for CAPRIS/ACE and AE database documentation of the performed lab activities
- Trains Sales/Marketing and other AE personnel on products Performs customer lab demonstrations and customer training