Young Apprentice - C00 - CHENNAI

Job Title: NESO Apprentice, Non-Employee Staffing Office (NESO)

Job Level: Apprentice (C00)

Business: Procurement & Third-Party Management

Location: India (Chennai)

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Team Overview

The Non-Employee Staffing Office (NESO) is a critical function within Citi that governs the end-to-end lifecycle of the non-employee workforce. This includes contingent staff, consultants, and resources engaged via Statements of Work (SOW). Our team ensures that the engagement, onboarding, and management of this workforce are compliant with Citi's policies and regulatory requirements, while also driving efficiency and value for the business.

Role Overview

As an Apprentice, you will embark on a structured development program designed to build your foundational knowledge and skills in a dynamic, global operations environment. You will be an integral part of the NESO team, providing essential support for daily operations and gaining invaluable experience in risk management, process improvement, and stakeholder engagement.

This is a learning-focused role where you will be supported by a dedicated manager and mentor, with opportunities to collaborate with various teams across the organization.

Key Responsibilities

• Data Management: Assist with the entry, validation, and maintenance of non-employee data in our Vendor Management Systems (VMS) to ensure accuracy and completeness.
• Onboarding & Offboarding Support: Support the coordination of onboarding and offboarding activities for non-employees, including system access requests and background screening checks.
• Process Support: Learn and apply NESO procedures to assist with processing requests, managing inquiries, and ensuring transactions are completed in a timely manner.
• Query Management: Act as a point of contact for basic inquiries from internal business stakeholders and external suppliers, providing timely and accurate information, and supporting supplier payment processes through invoice validation activities including invoices, timesheets, and Purchase Orders, stakeholder coordination, query resolution, and reporting support.
• Administrative Tasks: Provide general administrative support to the NESO team as required to ensure the smooth running of the office.
• Learning & Development: Actively participate in all assigned training and development opportunities to build your professional skills and understanding of the financial services industry.

Qualifications & Skills

This is an entry-level apprentice role. We are looking for individuals with a strong desire to learn and a proactive attitude.

• Educational Background: Bachelor’s Degree
• Communication: Strong written and verbal communication skills, with the ability to interact professionally with a diverse range of people.
• Attention to Detail: Excellent organizational skills with a high degree of accuracy and attention to detail.
• Problem-Solving: A curious and analytical mindset with a desire to understand how processes work and how they can be improved.
• Teamwork: Ability to work effectively as part of a team and collaborate with others to achieve common goals.
• Technical Skills: Basic proficiency in Microsoft Office applications (Word, Excel, Outlook) and an interest in learning about AI tools and their practical applications in a business context.
• Motivation: A self-starter who is eager to learn and take on new challenges.

What We Offer

• A comprehensive apprenticeship program with structured on-the-job training, mentorship, and formal learning.
• Exposure to a fast-paced, global corporate environment within a leading financial institution.
• A supportive team culture that is committed to your personal and professional development.
• Competitive compensation and a comprehensive benefits package.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Job Family Group

Business Strategy, Management & Administration

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Job Family

Administrative Support

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Time Type

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.