Solution Architect - Entry Level Sales Program 2027
- Markham
- On-site
- Full-time
Posted
About the role
The Solution Architect is responsible for working closely with customers to understand mission-critical company directives and develop technical solutions to support the business needs and technical requirements, then apply AI solutions to address the needs. This role is specifically required to use a mix of consultative skills, technical expertise, and the latest IBM AI software to guide customers in building solutions involving agentic AI. This includes:
- Reviewing customers’ environment to ensure it meets all pre-requisites
- Helping define customers’ Agentic AI use cases
- Helping assess customers Agentic AI application requirements
- Assisting customers with designing and implementing Agentic AI applications
- Throughout the solutioning process, the Solution Architect will participate workshops to help customers understand advantages of proposed solutions and best practice approaches to Agentic AI including prompt-engineering, chatbot development, and search/information retrieval.