Senior Solution Engineer - AI Workforce

Overview

In AI Business Solutions, our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Senior Solution Engineer – AI Workforce, you will lead technical engagements that drive AI transformation for enterprise customers. This Senior Solution Engineer role is divided into two sub-categories – Microsoft 365 Copilot and Microsoft Cloud Endpoint. Candidates will need expertise in at least one of those two areas. This role is deeply technical, responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align their business goals and technical requirements. As a trusted advisor, Solution Engineers ensure that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.

We are currently looking for Senior Solution Engineers - AI Workforce to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Develop and maintain expert level technical subject matter expertise in Microsoft products and product differentiators including:
• Microsoft 365 Copilot role: Microsoft 365 Copilot, Copilot Chat, Copilot Studio & AgentsMicrosoft Cloud Endpoint role: Microsoft Windows 365, Azure Virtual Desktop, Intune, Entra ID, and Cloud Native Management
• Scale Customer Engagements and be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining expert level delivery, discovery, demo, and whiteboarding skills.
• Drive AI transformation by orchestrating complex technical engagements across multiple stakeholders.
• Lead architecture design for secure, scalable solutions aligned with enterprise strategy.
• Mentor fellow engineers and lead peer learning sessions to elevate team capability.
• Influence product and go-to-market strategy by providing structured feedback to engineering and sales leadership.
• Proactively identify and escalate unresolved technical blockers through formal channels
• Embody our culture and values

Qualifications

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experienceOR a Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experienceOR 5+ years technical pre-sales or technical consulting experienceOR equivalent experience.

Other Requirements

• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of technical pre-sales or technical consulting experienceOR a Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experienceOR 7+ years technical pre-sales or technical consulting experienceOR equivalent experience.
• Expertise in at least one of two Microsoft technologies:Microsoft 365 Copilot: includes Agents, Copilot Studio, and the Microsoft 365 suite of tools and security.Microsoft Cloud Endpoint: includes Azure Virtual Desktop, Windows 365, and the Microsoft 365 suite of tools and security.
• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 6+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• 6+ years of experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.