Reliability Engineer 2

Overview

Microsoft is a world leader in the design of hardware devices and entertainment devices. We are currently looking for a creative and talented Reliability Engineer II with a passion for technology to drive reliability and qualification of hardware products to advance Hardware’s leadership position in exceeding our consumers' durability expectations. This key position in our Quality Reliability Engineering organization, based in Vietnam. The ideal candidate will have a solid reliability background with process/manufacturing background in consumer electronics industry (electromechanical) and solid in supplier quality management with in-depth knowledge on reliability testing methodology and reliability analysis. To qualify for this exciting opportunity, this candidate must possess solid communication, organizational, technical and documentation skills. You must function well in a fast-paced collaborative environment and be able to apply critical thinking and solid problem-solving skills to complex production environment scenarios to ensure high availability.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Provide reliability guidance to Contract manufacturers and suppliers for release to manufacture phase and lab qualifications.
• Develop Suppliers to setup On-Going-Reliability test to monitor mass production.
• Work with China and Redmond Reliability teams to develop and to document reliability qualification plans for new products.
• Managing multiple design qualification activities and development schedule to improve the quality of products.
• Evaluate and Drive effectiveness of the reliability stresses or resolve reliability issues related to products.
• Proactively drive root cause investigation of reliability failures and work with cross-functional teams for issues closures.
• Participate in component vendor selection activity and drive component qualification activity for components that are critical and strategic to Microsoft product requirements.
• Understanding of the technology, materials and failure mechanisms associated with major electronic, chemical and electro-mechanical components/materials.
• Use knowledge of process capability for electronic component production as well as system-level performance requirements to establish Critical-to-Quality performance.
• Candidate will be responsible for monitoring mass production Reliability testing and monitoring product performance in the field and will work closely with manufacturing partners and component vendors to perform failure analysis and drive corrective actions.
• 10-30% overseas travelling opportunity as needed.

Qualifications

Required Qualifications

• Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience.OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience.OR 7+ years technical engineering experience.

Preferred Qualifications

• More than 8 years’ experience in Hardware Engineering, with at least 3 years in Reliability engineering preferred.
• Bachelor/Master/PhD Degree in Engineering or science discipline (Mechanical, Electrical, Material, Physics, Statistics, Electromechanical, Chemical Engineering).
• Solid Experience in working with suppliers in setting up Reliability labs and running qualification plans during development and sustaining phase.
• Manufacturing process controls and quality controls knowledge in either PCBA, Box Build Assemblies, Semiconductor, Display Modules, Battery or Mechanical Parts are added advantages. Having R&D and DFMEA experience will be a plus.
• Data analysis capability e.g. using Minitab, Weibull, AI-enabled engineering tools application, Python knowledge.
• Good English communication skills, verbal and writing.
• Solid communication and collaboration skills to work with people from a variety of technical backgrounds. Able to work under tight project timeline.
• Hands-on experience with root-cause failure analysis, failure isolation is added advantage.
• Demonstrated growth mindset, technical curiosity, customer focus, and ability to learn and apply new technologies and methodologies in a rapidly evolving hardware environment.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.