Principal Engineer - Digital Software Engineer - Senior Vice President

Job Overview

We are seeking a highly experienced and hands-on technology leader to drive the strategy, architecture, development, and modernization of customer-facing and internal digital platforms. This role requires deep expertise in full-stack engineering, cloud-native architectures, AI-enabled solutions, and large-scale enterprise application development.

The successful candidate will play a critical role in shaping customer acquisition, onboarding, servicing, AML verification, customer journey orchestration, and self-service experiences across digital channels. This individual will provide technical leadership, influence engineering teams, contribute directly to architecture and solution design, and drive the adoption of emerging technologies including Generative AI and Agentic AI.

This is primarily a technology leadership role requiring strong hands-on engineering and architecture capabilities, while also providing mentorship and technical guidance to engineering teams. What You'll Do

• Lead design and development of enterprise-scale digital applications.
• Architect and build APIs, microservices, and cloud-native solutions.
• Drive adoption of AI, Generative AI, LLMs, and AI-assisted engineering tools.
• Partner with business and product teams to deliver customer-focused solutions.
• Mentor engineers and champion engineering excellence, quality, and innovation.
• Modernize legacy platforms and build reusable frameworks and services.

What We're Looking For

• 15+ years of software engineering and technology leadership experience.
• Strong hands-on expertise in: Java, Spring Boot, Python React, Angular, JavaScript Microservices and API Development MongoDB, DB2, Oracle, RDBMS/NoSQL Cloud Platforms, Containers, CI/CD
• Experience building customer-facing digital products and platforms.
• Knowledge of Generative AI, AI Agents, RAG, LLMs, and AI-powered development tools.
• Strong understanding of software architecture, design patterns, and scalable solution design.

Preferred Experience

• Digital Banking or Financial Services
• Customer Acquisition & Onboarding Platforms
• Customer Experience & Self-Service Channels
• AML / Compliance Solutions
• Contact Center & IVR Integrations

Why Join Us?

Join a high-performing engineering organization where you'll influence technology strategy, drive AI-led innovation, and build next-generation digital experiences that impact millions of customers.

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Job Family Group

Technology

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Job Family

Digital Software Engineering

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Time Type

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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