Partner Solutions Engineer, Commercial

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Partner Solutions Engineer, Commercial

• Remote - Hong Kong
• Sales

About the role

Fluency in Mandarin required.

As a Partner Solutions Engineer, you will drive technical enablement for Shopify partners through both remote and in-real-life (IRL) engagements, equipping them with the knowledge to deliver compelling solutions. By removing technical obstacles, you will empower partners to provide highly effective services on our platform for high-growth, high-volume merchants, ultimately accelerating revenue expansion.

In this role, you will establish deep relationships and serve as a trusted advisor to our partner ecosystem in the Greater China region. Your efforts will enable partners' technical and sales teams to lead sophisticated, solutions-oriented discussions regarding the Shopify platform, resulting in robust tech stacks that directly resolve merchants' business challenges.

This position is a regional, remote role dedicated to supporting partners from China Mainland, Hong Kong and Taiwan, and involves approximately 20% travel for on-site partner visits.

Key Responsibilities

• Assess and evaluate the technical capabilities of partners across different Shopify products.
• Design and lead technical enablement programs to enhance the solution capabilities of specific partner groups.
• Drive a transformative evolution by empowering partners to utilize Shopify’s AI innovations.
• Keep partners informed and trained on new product releases (like Shopify Editions), enabling them to build and deploy appropriate merchant solutions.
• Develop structured skill roadmaps in scale to optimize and accelerate the onboarding journey for new agency partners.
• Clearly communicate Shopify's competitive advantage to partners. Champion Shopify's platform by actively presenting and participating at various partner events.
• Participate in co-marketing and case studies aimed at growing the partners’ sales pipeline.
• Act as the primary technical expert for partner RFPs during sales cycles, ensuring their proposed architectures align with merchants' core business requirements.
• Expedite the post-sale deployment phase by overseeing partner service delivery, ensuring the successful realization of merchant GMV.
• Work cross-functionally with internal Shopify teams to elevate the partner-merchant experience while continually building internal technical knowledge.

Requirements

• Proven track record in enterprise-level commerce, technical agency environments, or partner engineering, with a focus on diverse industry verticals.
• Capability to evangelize and synchronize partners with the broader Shopify commerce strategy and upcoming product milestones.
• Exceptional consultative skills with the ability to navigate complex stakeholder environments and bridge gaps between technical and business teams.
• Hands-on development proficiency, enabling meaningful engagement with engineering teams through languages like Liquid, JavaScript, and Ruby.
• Deep understanding of Shopify's API ecosystem, providing expert guidance on custom builds and optimal architectural implementation paths.
• Practical experience designing and building storefronts using Shopify's proprietary Liquid templating language.
• Working knowledge of modern development workflows, including version control systems like Git and collaborative GitHub environments.
• A solutions-first approach to problem-solving, supporting partners in architecting creative, high-impact merchant experiences.
• Commercial acumen to translate technical requirements into tangible business outcomes and market opportunities.
• Passion for technical enablement and a commitment to helping others master the Shopify platform.
• Adaptability to excel in a fast-paced, matrixed environment, delivering results both independently and as a collaborative team member.
• Full professional proficiency or native fluency in English and Mandarin or Cantonese.
• Background in China-based cross-border trade or export-oriented ecommerce platforms is highly desirable.
• Prior experience in Pre-sales or Solution Architecture within the commerce sector is a significant advantage.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

Shopifyhttps://www.shopify.com

We hire people, not resumes. If you think you’re right for the role, apply now