HR Offboarding Professional Japanese Language Specialist

● Manage end-to-end offboarding transactions for Japan and APJ employees in SuccessFactors, covering resignations, retirements, contract endings, and involuntary separations

● Serve as the Japanese-language interface for employees, HRBPs, and line managers throughout the exit lifecycle — handling queries via case management tools in both Japanese and English

● Coordinate with Payroll, Benefits, IT, Facilities, and Legal teams to ensure exit checklists are completed within SLA windows (asset recovery, access revocation, badge deactivation, FFS processing)

● Validate data accuracy on all separation records before and after transactions; proactively identify and escalate anomalies or exceptions

● Manage Japan-specific compliance requirements including documentation standards, statutory notice periods, and any region-specific FFS components (e.g. retirement allowance, health insurance continuation)

● Support the APJ team during peak volumes and provide Japanese-language review of offboarding communications, letters, and process documents

● Contribute to SLA reporting, NPS/CSAT tracking, and continuous improvement initiatives within the Global Offboarding function