Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1252)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1252)

• 2300 Miamisburg Centerville Rd, Dayton, OH, US 45459-3722
• Store Hourly
• Part-time
• $16.00 - $24.00 USD per hour

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• 2300 Miamisburg Centerville Rd, Dayton, OH, US 45459-3722
• Store Hourly
• Part-time
• $16.00 - $24.00 USD per hour

Job Id: R0000463245

The Starting Hourly Rate / Salario por Hora Inicial is $16.00 USD per hour. The Pay Range / Rango salarial is $16.00 USD - $24.00 USD per hour.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App including Wallet.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
• Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Resolve guest questions quickly on the spot

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle checkout operations, transactions, and support cash office operations as needed.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
• Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

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Step into a typical day in our stores

See what it’s like to be a member of the team from front to back of the store and everywhere in between.

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• Every day, you’ll connect with guests and fellow team members. The nature of retail is highly social and collaborative. No matter your job or task at hand, you will interact with guests who need assistance and fellow team members working alongside you. Every day, you’ll connect with guests and fellow team members. The nature of retail is highly social and collaborative. No matter your job or task at hand, you will interact with guests who need assistance and fellow team members working alongside you.
• Performing similar tasks throughout the day is typical. While not all days are exactly the same, you can expect to do a variety of the same tasks daily, whether that’s stocking shelves, picking and packing orders or helping guests.
• Many jobs and tasks can be physically demanding. Jobs in Target stores can be physically demanding. You might be standing for long periods of time, working on the sales floor, or lifting and moving heavy items. Many jobs and tasks can be physically demanding. Jobs in Target stores can be physically demanding. You might be standing for long periods of time, working on the sales floor, or lifting and moving heavy items.
• Sometimes, you may experience varying work environments and temperatures. As a team member, you may work in different areas and temperatures. Some team members move inventory from back-of-store freezers to grocery coolers and some bring Drive Up orders outside in all kinds of weather. Sometimes, you may experience varying work environments and temperatures. As a team member, you may work in different areas and temperatures. Some team members move inventory from back-of-store freezers to grocery coolers and some bring Drive Up orders outside in all kinds of weather.
• Using a variety of technologies, from small devices to large equipment, enhances your productivity. As a team member, you'll use handheld devices and walkie talkies to complete tasks and communicate with fellow team members. Some team members also use large powered equipment. Using a variety of technologies, from small devices to large equipment, enhances your productivity. As a team member, you'll use handheld devices and walkie talkies to complete tasks and communicate with fellow team members. Some team members also use large powered equipment.
• Work schedules vary in hours and span all days of the week, particularly during the holiday shopping season. As a team member, you’ll work a variety of hours, shifts and days of the week (including nights and weekends), and certain jobs may even work overnight or early morning shifts. This could be true especially during the excitement of the holiday and other peak shopping seasons.
• We are truly invested in you and your growth. Working at Target is not just a job, but a place where you can learn and grow, set goals and reach beyond them. You’ll receive on-the-job training and developmental support from your leader as you pursue your career aspirations.

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Beware of hiring scams

Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.

More about hiring scams

Competitive benefits

We are proud to provide benefits that support you, your family and your future.

Health and well-being

Target offers comprehensive medical, dental and vision insurance plans, available to eligible team members after 90 days. Plus, get immediate access to free 24/7 virtual care and mental health support.

Financial well-being

Your financial future is bright with quick pay access and the TGT 401(k) plan, plus discounts and deals on everything from pet insurance to cell phone plans.

Paid time off

Target encourages work-life balance by offering eligible team members vacation time and paid national holidays, sick time and family leave.

Education assistance

Target's industry-leading education assistance benefit, Dream to Be, offers tuition-free programs to support your growth.

Market-leading pay

Target is a proud pay leader in every market we operate in, providing equitable and competitive pay for all.

Team Target discount

Team members get a 10% discount at all Target stores and Target.com, along with 20% off wellness products and 20% off adult owned-brand apparel and accessories. Plus, get an additional 5% savings with a Target Circle Card.

More about pay & benefits

Eligibility requirements may vary based on position, average hours worked, length of service and program requirements. Benefits are subject to change.

Creating a culture of joy

We bring out the best in each other every day.

Inclusivity

We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.

Connection

We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.

Drive

We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.

More about culture

Grow with Target

We are fully invested in your personal and professional growth because our people are our power.

Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.

Sandeep Sr. Engineering Manager – Target Tech, Corporate

More about growth

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